For a long time, one of our most popular articles covers the topic of how to become an ISO auditor. Given the release of the new ISO 9001:2015 and ISO 14001:2015 standards, it is perhaps time to update and extend it.

We are frequently told that the first step in an ISO project is to conduct a gap analysis.  Even though

with good solid knowledge of the standard and of organizational processes in general, it is possible to skip this step, common sense says that to maintain discipline and more certainly assure a successful outcome, it is important to understand the current state and document it.  In practice, it is the next step, project planning that is really what this first step is all about and it is...

Our recent free webinar on May 12th, “The Certification Body Perspective,” describing a certification body’s perspective on interpretation and auditing of ISO 9001:2015, provided a ton of conversation and controversy.

Presented by Matt Leiphart at the 2016 ISO 9000 World Conference in Orlando, Florida

Colin Gray, an industry expert on the latest ISO 9001:2015 Standard, recently shared his presentation “The Future of Management ISO 9001:2015” at the Northern Colorado American Society for Quality meeting. This slide presentation gives you the straight talk on the new content, the changes, the expectations, the transition requirements, and what you need to do to successfully implement the 2015 standard. The new standard presents opportunities for organizations to get the jump on their...

By Matt Leiphart

Knowledge is required in all organizations to ensure that products and services provided to customers conform to requirements. This knowledge is used to operate processes efficiently and effectively.

Q: What should I do to determine the right training?

Q: How much training and what training do I need?