Standards
Who is ISO?
The International Organization for Standardization is a specialized international agency responsible for global standardization. They are responsible for harmonization of many standards (not just ISO 9000 and quality assurance), for instance, optical character recognition, (so all the banks across the world can read each others checks, perhaps), camera film speed (ISO number), building products and many more.
Interestingly, the term ISO is not and acronym of “International Standards Organization”. It comes from the Greek work for equal and is used commonly in words like Isosceles (triangle with equal sides) and Isobar (line linking points of equal pressure).
The organization is made up of the national standards bodies of about 100 countries. The American National Standards Institute (ANSI) is the member body representing the United States.
The work of developing and agreeing on standards is carried out by some 180 Technical Committees. Each Technical Committee is responsible for one of many areas of specialization ranging from asbestos to zinc. Technical Committee TC 176 is responsible for developing quality assurance standards. Much of the work is completed by sub-committees, the members of which are voted on by the larger Technical Committee (TC). They develop draft documents and publish them for comment. Each country sends representatives from their National Standards organization to meetings for votes and for commenting on the drafts. Drafts evolve until the members of the TC vote to progress them to formal standards. These national representatives, back in their own countries, usually liaise with established groups of hundreds of people who also comment, advise and help the representatives form their opinions. Overall the standards are the combined opinions of thousands and thousands of people and are consequently quite good.
Need ISO Certification?
Cavendish Scott is a full-service ISO management system consulting, auditing and training organization with decades of experience in international management system standards. Whether you need a quick and simple ISO certificate, cost effective internal auditing or a complicated process improvement program – we are right for your project. We’re right for you.
Contact us todayWhy ISO?
Standards in general are a good thing. Your customers and potential customers can have a common understanding of your commitment. Instantly you are talking the same language. With a management system standard like ISO 9000, ISO 14000 or ISO 27001 and the independent verification process involved in certification, your customer can have confidence that your system achieves basic performance levels and that their needs are likely to be satisfied.
There are many standards and even many management system models and philosophies, so why ISO? International standards such as ISO are recognized globally. Even if you don’t deal directly with the rest of the world, your customers might be. And you never know when a local company is operated by a foreign organization. Models and philosophies such as Malcolm Baldrige, Six Sigma and Lean are equally valuable in the development of management systems. However, these are not as widely recognized and don’t have the standardization component that can instantly give a customer confidence. Customers never specifically know what this means in your particular case.
Without standards as significant as ISO, convincing customers of your abilities is difficult. ISO is a first step to assuring customers, getting noticed and getting your foot in the door. The rest, of course, is up to you.