
The Standard in Quality and
Environmental Consulting
Since 1985.
The Cavendish Scott Approach
We believe that one-on-one is the most efficient and cost effective way to implement a quality or environmental management system. That's because this approach leverages the consultants experience, experience that cannot be duplicated in a do-it-yourself or support group situation.
Our consultants are both interpreters and team players. They look at the requirements of the standard, survey the needs of the business, and propose a workable solution. They work side by side with key personnel to understand the nature of the business, develop systems, and document procedures into the required format. When the consultants find it necessary to make system changes, they discuss, design and implement those changes in collaboration with the client.
Hands-on Training
For training, we use a combination of classroom lectures and hands-on participation: when a system is designed or a procedure written, the consultant helps the key players understand both the requirements and the effects of the proposed solution.
The Process
Based on years of successful certifications, we have found that our process takes an average of 6-9 months and typically includes the steps shown on the chart.
In summary, we assist our clients at every stage of the certification process, from the initial gap analysis through ongoing support after certification, if requested. Our process involves hands-on help each step of the way; with awareness training for all employees, assistance with documentation, and internal audit training. In order to maintain objectivity, we assign a different Cavendish Scott consultant to carry out the pre-assessment audit at the end of the project. Finally, we are always present on the day of the Registrar assessment to answer questions, offer clarification, and provide support.
This approach helps make sure that project times are minimized, and all personnel understand the system. It also eliminates the need for a pre-assessment by the registrar, which in turn helps reduce registration fees.
Certification-Process Time Line
